Communications

Why Hotels Benefit from a Proactive Approach to Reputation Management
Improve communications with guests and give hoteliers the ability to shape their hotel’s reputation.
CASE STUDY: Smoky Mountain Resorts Transforms Workforce Management Game
Accountability for every team member has increased, contributing to improved guest review scores, and the time it takes to address work orders has decreased by 50 percent.

Hotels
ROAR Taps Best Buy to Accelerate Workplace Panic Button Adoption Across U.S.
With imminent industry deadlines for panic button system compliance, two companies align to meet demand of the market.
HITEC
Stayflexi Debuts Revolutionary Magic Link Technology Which Enables Hotels to Automate 80% of Front Desk Operations at HITEC
Magic Link is a short web URL uniquely generated for every booking to handle self-check-in, room upgrade requests, upsell offers, payments, and more.
Artificial Intelligence / AI
Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction.
Communications
Concord Hospitality abuzz with Beekeeper Communication & Collaboration Platform
With nearly 6,000 employees from 150 countries, Concord is easily and consistently sharing employment information in real time and keeping everyone happy and engaged.
Social Networking
It's Time to Update Your Social Media Crisis Communication Plan
If the past two and a half years have taught us anything, it’s to expect the unexpected and keep our social media crisis radar on high alert.
Communications
Spectrum Enterprise Introduces Unified Communications for Hospitality
Unified Communications (UC) for Hospitality is a comprehensive cloud-hosted platform that makes it easier for hoteliers to manage their voice services, customize the guest experience and improve efficiencies.
Communications
Think Simplicity Selected as Preferred Telecommunications Vendor by Radisson Hotel Group Americas
Renewed relationship to include Radisson Hotel Group Americas owned, managed and franchised hoteliers.
Hotels
Preferred Hotels & Resorts Selects Canary Technologies as Its Exclusive Guest Management System for 650+ Properties Worldwide
Preferred Hotels & Resorts is one of the world’s largest independent hotel brands, representing more than 650 of the world’s finest independent hotels, resorts, residences, and unique hotel groups across 80 countries.
Labor/Workforce Mgmt/Scheduling
Beekeeper Launches New Marketplace to Implement a Highly Customized Digital Workplace Platform
The Marketplace will integrate a single application with all operational systems and communication channels in one place.
Operations
Optii Solutions Partners With Rodd Hotels & Resorts to Boost Hotel Operations Efficiency
Optii Solutions, a cloud-based hotel operations software, has announced its partnership with Rodd Hotels & Resorts, which will adopt Optii Solutions technology across all seven properties throughout Prince Edward Island, Nova Scotia and New Brunswick.
Communications
The Boca Raton Selects the Orion Push-to-Talk (PTT) 2.0 Platform for Frontline Communications
Staff members across various departments will utilize Orion for real-time communication, including housekeeping, engineering, food and beverage, security, events, recreation, and concierge.
Cloud Computing
Think Simplicity Provides Cloud Communications Platform to the Watermark Hotel
New Virginia-based luxury residential suite hotel turns to Think Simplicity for its turnkey, versatile communication solution.

A collection of news, articles and other featured content about Communications.