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WATCH: How to Build True Brand Loyalty
At MURTEC 2024, Jill Adams, CMO of El Pollo Loco, shares how to build true brand loyalty with restaurant customers. -
STUDY: Consumers Embrace Retail Automation, Reject Restaurant Robot Cooks
Software Advice’s 2024 Automated Customer Experience Survey finds consumers demand speed and technology while shopping yet reject automation at multiple touch points.