Quick Service Restaurant (QSR)

The fried chicken brand's 4th location in Florida opens on January 18.

Huey Magoo’s will take full advantage of Qu’s product suite — including POS, native Kitchen/KDS, and direct delivery integrations—with 7-Shifts providing the scheduling software.

The QSR is embracing Presto Voice A.I. at multiple drive-thru locations nationwide.

Zaxby's welcomes Carl Mount as new chief supply chain officer.

This integration will introduce SoundHound for Restaurants as a voice technology provider to restaurants using Toast’s POS. The voice assistant can be deployed by any restaurant to take food and drink orders over the phone, via menu kiosks or at the drive-thru.

On the eve of opening its new prototype, HT caught up with Casey Terrell, Chief Marketing Officer at Krystal.

"With all this rich data regarding guest behaviors and preferences, we can further tune our innovation cycles to take advantage of emerging trends in near real-time."

The platform combines AI computer vision with timer technology to track the customer journey and alleviate roadblocks in the drive-thru.

In addition to pickup and curbside options, the in-vehicle solution will allow guests in any Connected Car to make payments, by connecting the car's interface and data to MAVI's Mobile Retail Network.

These solutions "better unify our tech stack and provide a seamless experience for operators and guests alike,” said Mike Nettles, Zaxby’s chief digital and technology officer.

Delphi Display Systems, Inc. has launched Endura 32X, its latest generation Outdoor Digital Display solution designed and optimized to support autonomous voice ordering applications for the QSR Drive-Thru market.

The former president of REGO Restaurant Group, joins the Colorado-Based restaurant and technology concept as CEO, while Peter Newlin, Birdcall's Co-Founder and former CEO, moves to a newly created role as CXO.