Research & Reports

The results of our annual lodging technology survey provide exclusive data and actionable insights hoteliers and tech leaders need to navigate the year ahead.

As POS software continues to evolve and adapt to new payment methods, fresh ordering channels, and the rise of real-time data and generative AI, HT surveyed top restaurant tech leaders to learn: restaurant POS purchasing plans for 2024; business drivers impacting POS upgrades; the hottest features and functionalities; and how POS data is being leveraged for analytics.

Get an in-depth look at how restaurant and hotel brands are “Rewriting the Rules.”

Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want.

Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech. Insights include: Top payment methods currently accepted; key challenges to payment processing; rranking the importance of cloud-based solutions; and top methods for staying up-to-date on innovative solutions.

With the acceleration of guest-facing technology in mind, HT surveyed executives from major brands to gauge implementations of tech solutions that make hotel stays more convenient, comfortable and personalized. 

Hospitality Technology revealed the 25th annual Restaurant Technology Study at MURTEC 2023. These industry insiders discuss key takeaways that restaurant executives should know.

After three years of accelerated tech innovation, our 25th annual Restaurant Technology Study demonstrates that restaurants are going “all in” on tech — deploying solutions from the kitchen to the front of house, off-prem, and beyond.