Fortinet Presents: MURTEC 2022 Content Hub

Courtney Radke, Field CISO, Retail & Hospitality, at Fortinet, presents HT's MURTEC 2022 Content Hub and shares insights into making security and infrastructure an integral part of a restaurant's strategic plan.

Delivery Disruptors

As some brands boldly and openly campaign against third-party delivery fees, most restaurants remain conflicted about how to do profitable business with delivery service providers. Meanwhile, delivery disruptors are surfacing, including cost-friendly and unique models, drone and robotic delivery. During this session, we’ll explore how some restaurants are cracking a complex code and winning the delivery dilemma. With Brian Howenstein, COO, ClusterTruck; Andrew Rebhun, SVP Digital & Marketing Officer, El Pollo Loco; Anna Wolfe, Senior Editor - Restaurants, Hospitality Technology.

Ghost Kitchen BOOm!

From ghost to host to dark, when it comes to kitchens, are there ever too many companies, virtual brands or cooks in them? We’ll hear from the biggest, boldest players in this skyrocketing space, uncover moves for 2022 and beyond, and serve up unprecedented predictions in what some considered to be the dark horse business model, now blanketing the restaurant space like kudzu. With Geoff Alexander, President & CEO, Wow Bao; Michael Beacham, President, REEF Technology; Robert Firpo-Cappiello, Editor-In-Chief, Hospitality Technology; Hanson Li, Managing Partner, Salt Partners; Michael Montagano, CEO, Kitchen United.

Wade Allen Shares Brinker's Bold Moves

From robotic hosting, bussing and serving and drone delivery to new business footprints and formats, powerhouse brand Brinker is tapping technology to bring more efficiencies (and more wow! factor) to each of its concepts. We sit down with Wade Allen, Senior VP and Head of Innovation, to uncover what Brinker is doing to address the evolving demands of today's consumer while fueling revenue streams for legacy and virtual brands.

IT Gets Real With Artificial Intelligence

From food accuracy and data optimization in the kitchen to AI in the drive-thru, restaurants are looking into the high-tech future, tapping computer vision and artificial intelligence-based tech to analyze, predict and profit from smart data insights. We talk to restaurant brands — including CKE, Inspire, and Taziki's — that are making the abstract tangible, and explore which real-world applications are really paying off.

Jon Taffer on Excuses

Jon Taffer delivered the keynote address at MURTEC on March 8, 2022. The straight-talking hospitality legend and TV personality inspired restaurant IT leaders to rethink how they’re doing business. This excerpt is about the power of excuses and why you should take notice.

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-multi-unit-restaurant-technology-conference

For a summary of this keynote, visit https://hospitalitytech.com/taffer-takeaways-top-10-murtecs-superstar-keynote

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Jon Taffer on Reactions

MURTEC 2022: Jon Taffer keyonte on Labor, Technology and the Kitchen of the Future

Jon Taffer delivered the keynote address at MURTEC on March 8, 2022 in Las Vegas. The straight-talking hospitality legend and TV personality inspired restaurant IT leaders to rethink how they’re doing business.

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-multi-unit-restaurant-technology-conference

For a summary of this keynote, visit https://hospitalitytech.com/taffer-takeaways-top-10-murtecs-superstar-keynote

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Jon Taffer on Technology

MURTEC 2022: Jon Taffer keyonte on Labor, Technology and the Kitchen of the Future

Jon Taffer delivered the keynote address at MURTEC on March 8, 2022 in Las Vegas. The straight-talking hospitality legend and TV personality inspired restaurant IT leaders to rethink how they’re doing business.

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-multi-unit-restaurant-technology-conference

For a summary of this keynote, visit https://hospitalitytech.com/taffer-takeaways-top-10-murtecs-superstar-keynote

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

The Industry Speaks! 2022 Restaurant Technology Study

HT's 2022 Restaurant Technology Study: Making Magic Happen delivers strategic, data-driven insights into how restaurants are investing more, focusing on integrations, mobile transactions, and digital engagement. With Robert Firpo-Cappiello, Editor-In-Chief, Hospitality Technology; Siddarth (Sid) Shetty, Chief Business Development Officer, ServiceChannel; Jeff Bradbury, Director, Hughes; David Naumann, Marketing Strategy Lead, Verizon.

Restaurant Brands share their Virtual Brands' Victories

Masterminds behind some of the industry’s leading virtual brands from QSRs, fast-casual and family dining restaurants, take to the stage to share their triumphs and their challenges. This session at MURTEC 2022 in Las Vegas features:

Andre Vener, Founding Partner, Dog Haus Worldwide
Aaron Noveshen, Founder & CEO, Starbird Chicken
Sherri Landry, Chief Marketing Officer, CEC Entertainment
Anna Wolfe, Senior Editor - Restaurants, Hospitality Technology

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-mu...

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

How to Deliver Personalized Experiences by Taking Your Martech Stack to the Next Level

You’ve launched online ordering and a rewards program and you’re ready to grow your martech stack. A CDP, advanced analytics, marketing automation…what comes next? In this interactive workshop, we discuss how to determine priorities and different platform options your marketing and operations team need to be successful. This MURTEC session is produced in partnership with Bounteous, featuring Doug Cook, SVP, Chief Technology Officer, Jack in the Box; Kristen Flemington, VP of Consumer Marketing, Dutch Bros Coffee; Darla Morse, CIO, Red Robin; and Kevin Rice, Chief Sales and Marketing Officer, Hathway+Bounteous.

The Return to Service - How to Consistently Keep Promises and Delight Your Guests

As the global pandemic continues to push the hospitality industry to embrace technology, the future lies in a new, hybrid service model where waitstaff uses technology to enhance the guest experience. The session provides a roadmap for hospitality operators to discover ways to enhance the guest experience through a hybrid service model that combines technology with the human touch. We believe hospitality entails two types of guest interactions: Experiential and Transactional. Experiential interactions are your food, drink, ambiance, and the fun parts of service such as smiles, presentations, recommendations. The not-so-fun parts of your service are the Transactional experiences. This session was produced in partnership with GoTab, featuring Annie King Cazares, Chief of Staff, Topgolf; Scott Lovejoy, VP of Technology, Topgolf; Tim McLaughlin, CEO, GoTab Inc.; Rich Sweeney, former Chef at Stone Brewing, Chef Consultant, ScruffyChef.

How to Leverage Artificial Intelligence to Deliver Best-in-Class Customer Experience

When the Paytronix Data Insights team looked to help a client make its loyalty promotion stronger it turned to Artificial Intelligence. Fed by a deep well of customer data, the AI came back with a surprisingly simple, but counterintuitive answer: show a tuna sandwich. Guests demand personalized experiences, and AI enables marketers to make better decisions so they can drive individual action. That can be as simple as putting the right image in an email, or more complicated, like using k-means clustering to find the right combination of menu items to promote to specific audiences. In this workshop we will give audiences hands-on demonstrations to help understand the true value AI can provide when coupled with consumer data. In this session, Paytronix CEO Andrew Robbins will help the audience: Understand what the various algorithms produce; Experience a live demonstration of k-means clustering; and Learn from a case study focusing on how AI helped some major brands achieve measurable improvements on their marketing programs. This session was produced in partnership with Paytronix, featuring Courtney Gifford, Digital Engagement and Loyalty Marketing Manager, Caribou Coffee; Andrew Robbins, President, Paytronix.

Industry Hero Wow Bao CEO on the Bottom-Line Impact of Dark Kitchens

Hospitality Technology (HT) magazine is pleased to announce the winners of its 2022 Industry Heroes at MURTEC. The Industry Heroes Awards recognize both restaurants and technology suppliers for exemplary contributions to the restaurant industry during the pandemic.

“HT’s Industry Heroes Awards acknowledge members of our restaurant technology community who truly went above and beyond in the face of closed dining rooms and lockdowns, to help restaurants pivot and continue to serve customers, support employees, and remain in business,” said Abigail Lorden, publisher of Hospitality Technology.

This year’s winners are New York-based restaurant management platform BentoBox and Chicago-based Wow Bao and its dark kitchen concept.

https://hospitalitytech.com/industryheroes22

MURTEC 2022: Ghost Kitchen BOOm! Open configuration optionsOpen configuration options Wow Bao, REEF, Kitchen United and Salt Partners share secret sauce for success. https://hospitalitytech.com/murtec-2022-ghost-kitchen-boom

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-multi-unit-restaurant-technology-conference

For a summary of this keynote, visit https://hospitalitytech.com/taffer-takeaways-top-10-murtecs-superstar-keynote

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Restaurant Tech Trends: CEC Entertainment’s CMO on Digital Innovation, Ghost Kitchen Brands and CX

Sherri Landry, chief marketing officer of CEC Entertainment, the parent company of Chuck E. Cheese, Peter Piper Pizza and the ghost kitchen brand Pasqually's Pizza & Wings, was a panelist at MURTEC, sharing her insights on the panel Virtual Victories.

Here what she has to say about the restaurant company's digital innovation and marketing wins during the past 2 years. Plus, what's next for CEC and its brick-and-mortar and virtual brands. (Hint CX, kiosk and integration.)

Additional MURTEC coverage can be found here on Youtube and at https://hospitalitytech.com/murtec-multi-unit-restaurant-technology-conference

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Top Women in Restaurant Technology 2022 presented by Hospitality Technology

Sponsored by Tillster, the Top Women in Restaurant Technology awards were presented at MURTEC in Las Vegas on March 9, 2022.

Now in its sixth year, the Top Women in Restaurant Technology Awards program seeks to honor outstanding women from both restaurants and technology suppliers for reimagining restaurant processes and operations while demonstrating excellence in leadership, inventiveness and skill.

The winners of the 2022 Top Women in Restaurant Technology Awards are:

Lifetime Achievement
Regina Jerome, Senior Vice President of Information Technology, UNO Restaurants (Norwood, Massachusetts)
Mary Melvin, Director Restaurant Technology, Checkers and Rally’s (St. Louis, Missouri)

Innovator
Lisa Acero, Senior Manager Deployment - Restaurant Systems & Support, Inspire Brands (Boston)
Jennifer Giusti, Director, HR Technology, Darden Restaurants (Orlando, Florida)
Kelly McCardle, IT Director, bartaco (Arlington, Virginia)
Theresa Schaefer, EVP, Product & Design, Olo (Seattle, Washington)

Rising Star:
Laura Beach, Sales Account Executive, AMAZON Web Services - AWS (Columbus, Ohio)
Jen Lesniak, Senior Director of Consumer Products, SpotOn (Chicago)
Courtney Maxedon, VP of Interactive Marketing, Kahala Brands, (Phoenix, Arizona)
Jessica Valenzuela, CEO and Co-Founder, GoGoGuest (San Francisco)

Visit www.hospitalitytech.com/topwomen22!

Top Women in Restaurant Technology Award winners were chosen by Hospitality Technology magazine and members of its Research Advisory Board. Winners will be profiled in the Summer 2022 issue of Hospitality Technology magazine and throughout the spring in digital profiles on www.hospitalitytech.com/topwomen22. The winners were announced and honored during an awards program on March 9 at the 27th annual MURTEC (Multi-Unit Restaurant Technology Conference), which was held March 7-9, at The Paris in Las Vegas.

The Tech Chef's Skip Kimpel on His MURTEC '22 Experience

Skip Kimpel, AKA The Tech Chef, talks about Restaurant Technology Network's Start-Up Alley, where 17 restaurant tech start-ups vyed for one of five Pitch Slam spots.

The Tech Chef podcast is scheduled to return soon! In the interim, check out The Tech Chef archives on hospitalitytech.com at https://hospitalitytech.com/tech-chef-podcast

Additional MURTEC 22 coverage, including the Start-Up Alley winners and Jon Taffer's rousing keynote address, can be found here. https://hospitalitytech.com/murtec-2022-magical-experience

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Global Restaurant Trends: Ghost Kitchens & Technology Enablement

Ashish Tulsian, Co-Founder and CEO of Posist, shares his global world view of the restaurant industry. The labor shortage is unique to the US market, he points out. But ghost kitchens and technology enablement are the way of the future

Exhibit Spotlight: Fortinet

Restaurant operators can not afford to forego cybersecurity with today's fast-moving threats.

Fortinet is the global leader in cyber security solutions. At MURTEC 2022, Fortinet showcased more than its firewall solutions! Watch this booth tour with Courtney Radke, Fortinet's Field CISO - Retail and Hospitality and learn the benefits of a scalable solution.

1:32 Advanced Security Threats! Security is an ever-moving space. and Fortinet is working hard to make sure its solutions are just as advanced, or a step ahead of bad actors.

2:20 Moving forward securely with digital transformation

2:55 What Fortinet is showcasing at MURTEC

Exhibit Spotlight: Radar

Thomas Coleman, Senior Enterprise Account Executive, Radar, explains Radar and its geofencing platform.

MURTEC, restaurant technology’s gold-star event, returned to Las Vegas, March 7-9, 2022. Powerfully uniting restaurant and supplier technology forces for 27 years, MURTEC 2022 was MAGIC.

MURTEC (murtec.com) is one of three networking and educational events presented by Hospitality Technology, the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. Check out HT’s other videos and visit https://hospitalitytech.com/murtec-2022-magical-experience for in-depth event coverage.

Exhibit Spotlight: QSR Automations

Brian Wayne, Vice President of Customer Success at QSR Automations, explains how the tech brand evolved from kitchen display systems to a complete operational platform for restaurants, from the FOH to BOH.

1:15 -- the new ConnectSmart platform that integrates with 70+ POS systems

2:14 -- Labor is the biggest challenge restaurants are facing today. Here's why the KDS is huge benefit for short-staffed kitchens. It also helps train new employees. Cloud-based recipe system can answer employees' questions quickly and efficiently.

3:07 How to balance the rise of off-premises dining with dine-in

MURTEC, restaurant technology’s gold-star event, returned to Las Vegas, March 7-9, 2022. Powerfully uniting restaurant and supplier technology forces for 27 years, MURTEC 2022 was MAGIC.

MURTEC (murtec.com) is one of three networking and educational events presented by Hospitality Technology, the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. Check out our other videos here on Youtube and visit https://hospitalitytech.com/murtec-2022-magical-experience for in-depth event coverage.

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Exhibit Spotlight: Tabit

Shelly Matityahu, Senior Sales Support Manager, Tabit, explains the benefits of a mobile-first restaurant operating system. Tableside ordering plus guest management system, online ordering

Labor shortages are rampant in the hospitality industry.
:44 -- how Tabit can increase employee efficiencies & how it helps with onboarding new employees.

1:17 -- Tabit offers restaurants flexibility when choosing payment processing.

MURTEC, restaurant technology’s gold-star event, returned to Las Vegas, March 7-9, 2022. Powerfully uniting restaurant and supplier technology forces for 27 years, MURTEC 2022 was MAGIC.

MURTEC (murtec.com) is one of three networking and educational events presented by Hospitality Technology, the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. Check out HT’s other videos and visit https://hospitalitytech.com/murtec-2022-magical-experience for in-depth event coverage.

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Exhibit Spotlight: TASK

John Laporte, President of TASK, shares the benefits of this cloud-based POS plus kiosks, mobile ordering, online ordering and more.

1:37 -- In 2021, TASK Software merged with Plexure, which offers state-of-the-art loyalty programs for leading brands such as McDonald's.

2:37 -- Integration challenges? With TASK's API you can integrate with leading software providers. One database, one team to manage. With TASK you can consolidate your tech teams centrally to manage across the enterprise.

MURTEC, restaurant technology’s gold-star event, returned to Las Vegas, March 7-9, 2022. Powerfully uniting restaurant and supplier technology forces for 27 years, MURTEC 2022 was MAGIC.

MURTEC (murtec.com) is one of three networking and educational events presented by Hospitality Technology, the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. Check out HT’s other videos and visit https://hospitalitytech.com/murtec-2022-magical-experience for in-depth event coverage.

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Exhibit Spotlight: Yumpingo

Matt Holy, Director of Customer Success at Yumpingo, explains how this next-gen experience management platform can help restaurants today.

Yumpingo helps you manage the journey of operational development, customer experience, and sales growth so you always reach your business's strategic objectives . Labor is a challenge for most all

:42 - how hospitality brands can ditch antiquated reporting, how to pinpoint guests' desires, and how to identify where there is room for improvement in ops.

1:08 - Challenges in hospitality today include labor and supply chain issues
1:48 How Yumpingo helps with staffing issues
2:22 How Yumpingo helps with food costs.

MURTEC, restaurant technology’s gold-star event, returned to Las Vegas, March 7-9, 2022. Powerfully uniting restaurant and supplier technology forces for 27 years, MURTEC 2022 was MAGIC.

MURTEC (murtec.com) is one of three networking and educational events presented by Hospitality Technology, the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. Check out our other videos here on Youtube and visit https://hospitalitytech.com/murtec-2022-magical-experience for in-depth event coverage.

About Hospitality Technology

Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for both hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes four times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, HT-NEXT and MURTEC Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Hospitality Technology is the parent brand of the Restaurant Technology Network (www.restauranttechnologynetwork.com), a membership community of restaurants and suppliers working together to solve industry challenges by shaping standards and sharing best practices. Visit Hospitality Technology online at www.hospitalitytech.com. Hospitality Technology is published by EnsembleIQ, headquartered in Chicago.

Exhibit Spotlight: CBS NorthStar

Jeremy Julian, COO of CBS NorthStar, explains how CBS NorthStar and its product NorthStar Dispatch helps restaurants solve the challenge of different order modalities -- takeout, delivery, drive-thru -- so that customers get their food orders fast and efficiently.

:45 seconds: Julian on restaurant challenge such as understanding who is the guest.