Artificial Intelligence / AI

Here are 11 ways AI can optimize operational efficiencies and garner customer respect.

Hospitality providers must strike a balanced approach that aligns cutting-edge technology with ethical responsibility and a steadfast focus on the guest experience.

The AI and automation technology provider's solution is live in 145 stores.

During FITUR, hoteliers discussed the importance of focusing on AI use cases that will help the businesses: whether it is to help with customer experience or to help with employee productivity, etc.

As the hospitality sector enters a new era, technology, sustainability, and hyper-personalization redefine guest experiences and operational strategies. Here's a glimpse into the key trends reshaping the industry landscape.

Danté Restaurant and Bar has selected Voicify AI Answering to service customers who call its New York City locations.

HT caught up with Southern Classic Chicken’s VP of Brand Operations Tom Gerdes to talk about its new drive-thru prototype and its future tech plans.

The future of hospitality CX belongs to those who embrace the digital-first mindset, prioritize personalization, adapt to evolving travel realities, leverage technology strategically and nurture meaningful partnerships.