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According to Amy Schultz, Director of Information Systems, Grand View Lodge, the original web-based interface served its initial purpose well but had its limitations.
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Study shows significant increase in U.S. respondents with personal travel plans, with travelers prioritizing longer trips, value, affordability and cleanliness.
Technology-enabled dining experiences are here to stay, so it’s important to understand the role they play in the relationship between brands and consumers.
Courses cover the changing demands of customers, stakeholders and communities, ecotourism, design, ethics and corporate governance issues.
From offering flexible scheduling to prioritizing training, these three tactics will help hoteliers improve employee satisfaction and draw in more applicants.
Cvent is working hard to make its own products more accessible and hopes the rest of the hotel tech industry will follow suit.
eCommerce multi-decade veteran brings extensive experience in product and digital leadership to support Mint House's innovation and growth trajectory.
All people want to enjoy the fun and wonder that comes with traveling but those with disabilities all too often have severe obstacles they must hurdle first.
NFT cost approximately 4,000 Euros and was for a two-night open date stay between May and December 2022 for two guests.
High Standards: Why Independent Hoteliers Need a PMS Tech Partner That Matches Their Service Culture
Growing importance of hospitality technology is extending the service culture reach beyond the front desk.
In this role, Katz is responsible for overseeing Selina’s technology roadmap and innovation initiatives including product development.
Using SolidBlock’s platform and technology, NFTstays, a selection of specially curated NFTs, are packaged with three- to six-night stays at NoMo SoHo.
Company expands into residential housing, continues to build hotel brand with F&B and social media.
Predictive analytics can prove to be highly reliable for gauging anticipated business performance in order to maximize revenue and profit and minimize costs.
Radisson Hotel Group Launches Recruitment Campaign to Attract Talent to More Than 1,500 Open Positions
The campaign highlights the importance of turning everyday experiences into unforgettable moments as well as wider career development opportunities across the Group.
Hotels are finding it increasingly difficult to deliver on guest expectations while keeping costs in line and also accommodating staffing challenges.
In particular, Incode will help create a seamless guest identification process that allows guests to identify themselves at their convenience and immediately introduces a magical, personalized experience upon arrival.
Jennifer Litterick, CEO of HT's Parent Company, Honored as a Change-Maker in the Information Services Industry
Litterick to speak about the current State of industry at the MediaGrowth Summit 2022 in June.
Resort partners with Nor1 to implement software that helps front desk agents see what upsell packages a guest qualifies for at a glance.
To gain actionable insights for your selling strategy, the performance measurements should be distinguished through different booking flows relating to different buying behaviors and psychographics.
The metaverse is about to revolutionize the way hotels and event spaces do business.
Consumers might be able to recover damages for the inherent value of their personal information stolen during the breach based upon Marriott’s own valuation of that same data.
New five-year partnership to establish ambitious, measurable sustainability goals for groundbreaking progress across ship, sea and shore.
By including these strategies and tactics into your management plan, your hotel will be able to optimize hotel housekeeping duties to a manageable level.
Here are four ways hotels can make corporate travel more flexible for both business travelers and hoteliers via consolidated, direct billing.
Those who travel or live nomadically for long periods of time are becoming more common and they have unique living needs.
With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.
Three reasons food businesses are choosing digital solutions.
Investing in technology now after two years of dismal results may seem counterintuitive, but the financial benefits and improved guest experience will be significant.
By re-evaluating compensation and benefits packages, leveraging technology, and redefining hiring criteria, hotels will be better equipped to find talent that delivers 5-star guest experiences.
HT receives an educator’s perspective on the most important hotel technology changes in the last 100 years.
Arnold Donald, current President and Chief Executive Officer, will become Vice Chair and member of the Boards of Directors. Josh Weinstein, current Chief Operations Officer, will assume the role of President and CEO.
Fire alarm panels, elevator phones, fax machines, public safety phones, building access systems and more all affected.
To satisfy consumers, marketers must truly understand who they are and how to best tailor offers and experiences to them.
The emerging EV automotive market could be a giant boon for the hospitality industry if hoteliers are willing to bet on it early.
‘Hotel Sustainability Basics’ provides a starting point to drive sustainability in hospitality; Criteria include 12 actions which are fundamental to hotel sustainability.
The move to the cloud requires new expertise for already overwhelmed IT teams.
Vacation ownership business celebrates new solar installations that continue to drive alternative energy across portfolio of vacation ownership resorts
First Anticipated Net-Zero Hotel and First Passive House-Certified Hotel in the US Slated to Open This Spring
Hotel Marcel New Haven, Tapestry Collection by Hilton to use solar power to generate electricity for site’s lighting, heating, cooling and hot water.
Launched in December 2021, the RMMS is designed to help independent hotels double direct bookings by using metadata to direct online searchers away from OTAs and back to their own websites featuring lower prices.
The disruptor of traditional hospitality industry takes a new approach to loyalty programs.
Sonder Holdings Inc. to Add Hotels in London and Grow UK & Ireland Portfolio to Approximately 900 Total Units
Tech-enabled hospitality provider will add six properties in the UK & Ireland, including four hotels in London
This comes after hotels lost an estimated $108 billion in business travel revenue during 2020 and 2021 combined.
Tech-enabled hospitality provider to phase out single-use plastic amenities by EOY 2022.
Not all Web browser-based property-management systems are alike, and not all need to reside in the cloud; Five things independent hotels will want to know about implementing this technology.
From reducing operational costs to guest acquisition, learn how voice tech can benefit your hospitality brand.
CMO Robin Chadha discusses why the hospitality brand has decided to build a hotel in The Sandbox, a decentralized gaming virtual world.
Partnership expands relationship with Medallia and empowers nearly 6,000 properties across 100 countries to drive guest engagement with two-way messaging.
Digitizing and automating HR processes saved managers and employees thousands of hours of paperwork while causing employee engagement to skyrocket.
Travelers can now own a piece of Norwegian's Prima ship class.
The industry's first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.
Peter Strebel will now take on the role of chairman of Omni Hotels & Resorts.
In April 2020, Brightwell card users found their accounts drained of hard-earned cash due to a brute force cybercriminal attack. Brightwell vowed it would never let this happen again. Here’s what it’s doing to keep card issuers and their users safe.
5 Ways Digitalization Will Help Integrate H-2B Visa Employees into the Hotel Workforce and Make Them Feel Valued
As foreign nationals arrive in the U.S.
Hurtigruten Norway partners with research organization SINTEF to create zero emission ships for the Norwegian coast, with the first ready to sail by 2030.
Two in three consumers trust paid content from creators more than they do traditional advertising.
First hotel group to purchase LAND in The Sandbox.
The flexibility and accessibility that tech enables can promote workforce diversity, enhance day-to-day working experiences, aid recruitment, and support retention.
From removing single-use plastics to reducing carbon dioxide emissions, Mint House takes sustainability seriously.
How Hoteliers Can Maximize Profits via a New Revenue Stream by Investing in their Internet Infrastructure
Workers don’t want to return to the office, but they’re tired of working from home. Hotels are becoming a preferred work location alternative.
Purpose built for traveling professionals, stayAPT Suites’ apartment-style guest rooms offer appealing tech amenities.
Hospitality Tech Transformation Is All About Front and Back Office Alignment, Efficiency and Compliance
The real winners of the post-pandemic world will be those who have evaluated the true return on investment of both front- and back-end technologies and seized opportunities to automate manual, inefficient and risk-generating processes.
Both BAPES and EV Hotel are looking to push the boundaries of technology and blockchain for their communities.
A good night’s sleep is highly coveted by those travelling. Implementing one or all of these technologies could garner your business a great reputation and a loyal following.
Without traditional storefronts, digital restaurant brands have captured customer attention with enticing photographs and Instagram-able presentations bringing the traditional dining experience to kitchen tables.
From e-tipping to operational overhauls, hoteliers are using technology now more than ever.
From company culture to making the right type of technology available to employees, companies must rethink the way they interact with staff.
Less than 6,000 out of 800,000 hotels worldwide can be recognized as an eco-hotel.
Four principles to guide hotel leaders in creating more sustainable facilities.