Check-in/out (hotel)

In conjunction with KIOSK Information Systems and Nanoation and Netkey, Hewlett Packard announced the launch of a new line of business class kiosks with customizable design and function

When it comes to property management systems, new modules and upgrades hit the market on a near monthly basis, making it tough for hotel operators to stay abreast of what's available. To help keep you Ã.‚¬å"in the know," HT spoke with operators about their recent rollouts, and the latest advancements in PMS technology.

Town & Country Resort & Convention Center, owned by Atlas Hotels and located in San Diego, is the largest privately-owned convention and meeting hotel on the West Coast. With groups and conventions driving more than 80 percent of revenue, it's critical that meeting planners have the tools necessary to execute events down to the last detail.

There has been an ongoing debate since the inception of self-service kiosks in hotels as to whether they improve or dilute customer service, particularly in traditional high-end hotels where guests have come to expect 'high-touch' service from staff.

Optimize your kiosk roll-out with these 10 implementation strategies

Not all foodservice operations are created equal. For some companies, high transaction volume, a large number of point-of-sale terminals, and complex orders necessitate a powerful POS with all the frills. HT talks to some of these power users to find out what they need to keep up and running.