Family Casual Dining

To measure and act on the guest experience, Friendly’s has leveraged Ovation’s real-time chat, surveys, reporting, and AI-powered recovery systems to connect with guests and improve operations.

Discover how hospitality brands Mendocino Farms and Out West Restaurant Group are revolutionizing their businesses through sustainability.

PAR Punchh will provide customers with personalized offers and rewards through the Bob Evans app, including family deals, value offers, and convenient online takeout options.

The addition of both leaders follows the announcement of Weldon Spangler as Chief Executive Officer as the brand's revitalization plan continues in the U.S. and globally.

Waffle House is now offering direct online ordering through Olo Serve, Olo’s white-label web browser interface, and will launch its own Serve-based app in Q1 2024.

The diner is looking for franchisees interested in opening locations near or adjacent to hotels.

Cracker Barrel Rewards members have the chance to "Rock Like Dolly."

Industry vet comes to Denny’s from Brinker International, Inc., where he served as Senior Vice President and CIO. In this newly created role, of CDTO, Pankaj Patra will be responsible for accelerating the company’s capabilities across all specialties within the Digital, Technology and Information functions.