","alternateLabel":null,"teaserImage":{"id":2042,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/MURTECReview_0515_cover_teaser.jpg?itok=g9dteKjv","width":100,"alt":null,"height":135},"sponsored":false,"businessTopic":[],"company":[],"contentType":[]},{"title":"Business First, Technology Follows","id":1749,"bundle":"article","summary":"Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed \"IT Guy Syndrome.\"","showSummary":null,"url":"/business-first-technology-follows","date":"2015-05-08T00:00:00","author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"digitalEdition":null,"sponsored":false,"taggedPro":null,"teaserImage":{"id":22804,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/CSCC0515.jpg?itok=yoRVFz_6","width":196,"height":216,"alt":null},"topics":[{"name":"Back-of-House / Back-Office","url":"/back-house-back-office"},{"name":"Digital Signage","url":"/digital-signage"},{"name":"IT Services","url":"/it-services"},{"name":"Payment Security","url":"/payment-security"},{"name":"Mobile Devices & Apps","url":"/mobile-devices-apps"},{"name":"Restaurants","url":"/restaurants"},{"name":"Quick Service Restaurant (QSR)","url":"/quick-service-restaurant-qsr"},{"name":"POS","url":"/pos"},{"name":"Integration","url":"/integration"},{"name":"Cover Story","url":"/cover-story"}],"attachedFiles":[]},{"title":"Tech Investments on Rise as Restaurants Seek to Improve Customer Engagement & Efficiency","id":1806,"bundle":"article","summary":"With IT spending on an upswing, restaurants reveal top challenges and where tech budgets are being allocated for 2015.","showSummary":null,"url":"/tech-investments-rise-restaurants-seek-improve-customer-engagement-efficiency","date":"2015-04-13T00:00:00","author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"digitalEdition":null,"sponsored":false,"taggedPro":null,"teaserImage":null,"topics":[{"name":"Customer Experience/Service","url":"/customer-experience-service"},{"name":"IT Services","url":"/it-services"},{"name":"Restaurants","url":"/restaurants"},{"name":"Integration","url":"/integration"}],"attachedFiles":[]},{"title":"Restaurant Operators' List of Most Important Tech for 2015 Revealed at MURTEC®","id":1884,"bundle":"article","summary":"Hospitality Technology magazine's 2015 Restaurant Technology Study will be presented at the 20th installment of the Multi-Unit Restaurant Technology Conference (MURTEC), March 17-19.","showSummary":null,"url":"/restaurant-operators-list-most-important-tech-2015-revealed-murtecr","date":"2015-03-09T00:00:00","author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"digitalEdition":null,"sponsored":false,"taggedPro":null,"teaserImage":null,"topics":[{"name":"IT Services","url":"/it-services"},{"name":"Kitchen Operations & Management","url":"/kitchen-operations-management"},{"name":"Restaurants","url":"/restaurants"},{"name":"MURTEC (Multi-Unit Restaurant Technology Conference)","url":"/murtec"}],"attachedFiles":[]},{"title":"Build it or Buy it?","id":8654,"bundle":"blog","summary":"In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.","url":"/build-it-or-buy-it","byline":"Abigail A. Lorden, Group Editor-in-Chief","sponsored":false,"blogSeries":{"url":"/editor","title":"From the Editor","icon":null,"author":{"email":"jay@ashday.com","uname":"jkerschner","firstName":"Ashday","lastName":"Developer","bio":null,"title":null,"picture":null,"phone":null,"contactForm":false},"iconBackground":null},"author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"date":"2015-03-06T00:00:00","digitalEdition":null,"hideByline":null,"teaserImage":{"id":9309,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/abby_headshot_12.jpg?itok=qN27pSIn","width":100,"alt":null,"height":150},"topics":[{"name":"Labor/Workforce Mgmt/Scheduling","url":"/laborworkforce-mgmtscheduling"},{"name":"IT Services","url":"/it-services"},{"name":"Software","url":"/software"},{"name":"Restaurants","url":"/restaurants"},{"name":"Lodging","url":"/lodging"},{"name":"Integration","url":"/integration"},{"name":"Platforms","url":"/platforms"},{"name":"Hotels","url":"/hotels"}],"attachedFiles":[]},{"title":"Hurricane Grill & Wings and 39 Denny's Locations Outsource IT Services ","id":1971,"bundle":"article","summary":"Hurricane Grill & Wings chooses Datum to manage nationwide IT services and install firewalls system wide, allowing execs to focus on business needs.","showSummary":null,"url":"/hurricane-grill-wings-and-39-dennys-locations-outsource-it-services","date":"2015-01-29T00:00:00","author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"digitalEdition":null,"sponsored":false,"taggedPro":null,"teaserImage":null,"topics":[{"name":"Back-of-House / Back-Office","url":"/back-house-back-office"},{"name":"Data & Analytics","url":"/data-analytics"},{"name":"Security -- Network","url":"/security-network"},{"name":"IT Services","url":"/it-services"},{"name":"Restaurants","url":"/restaurants"},{"name":"Fast Casual Dining","url":"/fast-casual-dining"},{"name":"Quick Service Restaurant (QSR)","url":"/quick-service-restaurant-qsr"}],"attachedFiles":[]},{"title":"Business Efficiency Drives Tech Investments for Restaurants","id":2061,"bundle":"article","summary":"With IT spending on the rise, restaurants look toward technology to streamline workflow and improve biz practices.","showSummary":null,"url":"/business-efficiency-drives-tech-investments-restaurants","date":"2014-12-15T00:00:00","author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"digitalEdition":null,"sponsored":false,"taggedPro":null,"teaserImage":null,"topics":[{"name":"Back-of-House / Back-Office","url":"/back-house-back-office"},{"name":"IT Services","url":"/it-services"},{"name":"Kitchen Operations & Management","url":"/kitchen-operations-management"},{"name":"Mobile Point of Sale (POS)","url":"/mobile-point-sale-pos"},{"name":"Restaurants","url":"/restaurants"},{"name":"POS","url":"/pos"},{"name":"Integration","url":"/integration"}],"attachedFiles":[]},{"title":"Reaping Rewards of Shared Services","id":8657,"bundle":"blog","summary":"Michael Cullen, SVP, shared services for Marriott Business Services reveals how a shared service model can help hospitality move past implementation challenges, driving efficiencies and improving outcomes.","url":"/reaping-rewards-shared-services","byline":"Michael Cullen, SVP, shared services for Marriott Business Services","sponsored":false,"blogSeries":{"url":"/vantage-point-blog","title":"Vantage Point","icon":{"url":"https://assets1.hospitalitytech.com/styles/thumbnail/s3/2021-03/Blog_default4.png?itok=YzhquaJ9","id":4451,"alt":"weapon,drawing","width":90,"height":92},"author":{"email":"jay@ashday.com","uname":"jkerschner","firstName":"Ashday","lastName":"Developer","bio":null,"title":null,"picture":null,"phone":null,"contactForm":false},"iconBackground":"#00949C"},"author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"date":"2014-12-11T00:00:00","digitalEdition":null,"hideByline":null,"teaserImage":{"id":9305,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/vp1214.jpg?itok=On90p0oM","width":196,"alt":null,"height":216},"topics":[{"name":"Back-of-House / Back-Office","url":"/back-house-back-office"},{"name":"IT Services","url":"/it-services"},{"name":"Property Management Systems","url":"/property-management-systems"},{"name":"Networking","url":"/networking"},{"name":"Lodging","url":"/lodging"},{"name":"Hotels","url":"/hotels"}],"attachedFiles":[]},{"title":"Is ROI Holding You Back?","id":8658,"bundle":"blog","summary":"Solving the ROI challenge should be a key objective for technology and marketing executives in 2015.","url":"/roi-holding-you-back","byline":"Abigail A. Lorden, Group Editor-in-Chief","sponsored":false,"blogSeries":{"url":"/editor","title":"From the Editor","icon":null,"author":{"email":"jay@ashday.com","uname":"jkerschner","firstName":"Ashday","lastName":"Developer","bio":null,"title":null,"picture":null,"phone":null,"contactForm":false},"iconBackground":null},"author":{"email":"devteam@ashday.com","uname":"ht_root","firstName":null,"lastName":null,"bio":null,"title":null,"picture":null,"phone":null,"contactForm":null},"date":"2014-12-11T00:00:00","digitalEdition":null,"hideByline":null,"teaserImage":{"id":9303,"url":"https://assets1.hospitalitytech.com/styles/secondary_articles_short/s3/abby_headshot_14.jpg?itok=Ndwk2lF9","width":100,"alt":null,"height":150},"topics":[{"name":"IT Services","url":"/it-services"},{"name":"Labor/Workforce Mgmt/Scheduling","url":"/laborworkforce-mgmtscheduling"},{"name":"POS","url":"/pos"},{"name":"Restaurants","url":"/restaurants"},{"name":"Lodging","url":"/lodging"},{"name":"Integration","url":"/integration"},{"name":"Platforms","url":"/platforms"},{"name":"Hotels","url":"/hotels"}],"attachedFiles":[]}]},"title":"IT Services","contentParagraphs":null,"sections":null};
const country = "US";
const language = null;
const SITE_LANGUAGE = "en";
const siteName = "Hospitality Technology";
const userRoles = ["anonymous"];
const userUid = 0;
const indexName = "HT";
const title = "IT Services | Hospitality Technology";
window.dataLayer = window.dataLayer || [];
const data = {};
data.entityTaxonomy = {};
const contentTypes = [
"article",
"blog",
"bulletin",
"embed_page",
"landing_page",
"event",
"image",
"page",
"product",
"whitepaper",
"video",
"tags",
];
if (
routeInfo &&
"bundle" in routeInfo &&
contentTypes.includes(routeInfo["bundle"])
) {
data.entityBundle = routeInfo.bundle;
data.entityTitle = title || `${routeInfo.title} | ${siteName}`;
data.entityId = routeInfo.id;
data.entityName = routeInfo.author?.uname;
data.entityCreated = routeInfo.created;
data.sponsored = routeInfo.sponsored;
data.sponsor = routeInfo.sponsoringCompany;
data.entityType = "node";
data.entityLangcode = SITE_LANGUAGE;
data.siteName = siteName;
data.drupalLanguage = language;
data.drupalCountry = country;
data.userRoles = userRoles;
data.userUid = userUid;
data.entityTaxonomyKeys = {};
data.entityTaxonomyHierarchies = {};
data.parentNaicsCode = {};
data.isPro = false;
data.algoliaIndexName = indexName;
// Add toxonomy data
const taxonomies = {
businessTopic: "business_topic",
contentType: "content_type",
company: "company",
marketSegment: "market_segment",
};
const getHierarchy = (term, terms = []) => {
terms.push({ id: term.id, name: term.name });
if (term.parentTerm != null) {
getHierarchy(term.parentTerm, terms);
}
return terms;
};
const getTerms = (term, useApiId = false) => {
return { id: useApiId ? term.apiId : term.id, name: term.name };
};
const getKeys = (term) => {
return { id: term.id, name: term.apiId };
};
Object.entries(taxonomies).forEach(([key, item]) => {
terms = routeInfo[key];
if (terms && terms.length > 0) {
data["entityTaxonomy"][item] = terms.map((term) =>
getTerms(term, key === "company")
);
if (key !== "company") {
data["entityTaxonomyKeys"][item] = terms.map(getKeys);
termGroups = [];
terms.forEach((term, termInd) => {
termGroups[termInd] = getHierarchy(term);
});
data["entityTaxonomyHierarchies"][item] = termGroups;
}
}
});
data["entityTaxonomy"]["tags"] = routeInfo["topics"] || [];
// Primary Topic is either the business topic or the top tag.
if (routeInfo["businessTopic"]?.length > 0) {
data["entityPrimaryTopic"] = routeInfo["businessTopic"][0]["name"];
} else {
if (routeInfo["topics"]?.length > 0) {
data["entityPrimaryTopic"] = routeInfo["topics"][0]["name"];
}
}
// Primary and secondary entityNaicsCodes come from the MarketSegment
if (routeInfo.marketSegment?.length > 0) {
data.entityNaicsCode = {};
data["entityNaicsCode"]["id"] = routeInfo["marketSegment"][0]["id"];
data["entityNaicsCode"]["name"] =
routeInfo["marketSegment"][0]["naicsCode"];
if (routeInfo["marketSegment"][0]["parentTerm"] != null) {
data["parentNaicsCode"]["id"] =
routeInfo["marketSegment"][0]["parentTerm"]["id"];
data["parentNaicsCode"]["name"] =
routeInfo["marketSegment"][0]["parentTerm"]["naicsCode"];
}
} else {
data.entityNaicsCode = [];
}
if (routeInfo.taggedPro) {
data.isPro = routeInfo.taggedPro;
}
window.dataLayer.push(data);
} else if (routeInfo && "vid" in routeInfo) {
data.entityBundle = "tags";
data.entityTitle = routeInfo.name;
data.entityId = routeInfo.id;
data.entityName = routeInfo.author?.uname;
data.entityCreated = routeInfo.created;
data.entityType = "taxonomy_term";
data.entityLangcode = SITE_LANGUAGE;
data.siteName = siteName;
data.sponsored = routeInfo.sponsored;
data.sponsor = routeInfo.sponsoringCompany;
data.drupalLanguage = language;
data.drupalCountry = country;
data.userRoles = userRoles;
data.userUid = userUid;
data.algoliaIndexName = indexName;
data["entityTaxonomy"]["tags"] = {
id: routeInfo["id"],
name: routeInfo["name"],
};
window.dataLayer.push(data);
}
})();
The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing.
Celebrating its 20th anniversary, the 2015 installment of MURTEC® delivered an insightful agenda focused around the theme, 20/20 Vision: Inspiring the Future of Restaurant Innovation. Whether you missed the show this year, or simply couldn’t see it all, HT has you covered with a collection of session highlights and key takeaways.
Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed "IT Guy Syndrome."
Hospitality Technology magazine's 2015 Restaurant Technology Study will be presented at the 20th installment of the Multi-Unit Restaurant Technology Conference (MURTEC), March 17-19.
In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.
Michael Cullen, SVP, shared services for Marriott Business Services reveals how a shared service model can help hospitality move past implementation challenges, driving efficiencies and improving outcomes.