Loyalty

Gift Cards that Give Back
Restaurants like Tully's Coffee and Brinker International are combining stored value card technology with savvy marketing initiatives for gift card programs that benefit the restaurants well beyond their initial sale. Through partnerships with local businesses, gift cards are accounting for as much as 30 percent of one restaurant's sales.
Uncommon Loyalty
Wynn Las Vegas is managing to foster consistent guest loyalty in a highly competitive town, and in the complete absence of a formalized loyalty program. The secret, according to CIO Scott Carcillo, is superior customer service. This exclusive interview with Carcillo explores the service and the technology that's behind Wynn's uncommon loyalty.

Chockstone's SingleSwipe Ties Loyalty Programs to Customer Credit, Debit Cards

All branded cards can be used, allows merchants to track preferences, purchase history and provide more relevant promotional offers
Work Smarter

Information has become the essential ingredient to success in the increasingly cutthroat hospitality industry. However, actionable data cannot be properly amassed - let alone leveraged - without the implementation of sophisticated business intelligence systems that enable enterprise-wide data gathering, storage, analysis and communication.
New Loyalty Strategies

Visit almost any retail outlet and at some point in the purchasing process, an employee is bound to offer enrollment into the company's loyalty program. From Best Buy to Marriott, nearly every major retail chain offers a rewards program in some form, and as these programs become more competitive, so do benefits to the consumer.
Pinehurst Resort Adds Agilysys Golf, Spa Management Software to PMS Suite

Pinehurst Resort in Village of Pinehurst, N.C. announces that it has selected the Visual One Club Management System by Agilysys and the Visual One Spa System by Agilysys to streamline operations at the property.
Customer's Emotions Linked to Positive Restaurant Profits

A restaurant's bottom line is often most influenced when an emotional connection is made with customers
Self-Service Success

Optimize your kiosk roll-out with these 10 implementation strategies
Report Reveals Loyalty Program Best Practices

Loyalty programs are at a crossroads, according to a research report, Getting Loyalty Programs Back to Loyalty, published by the newly-formed research company Retail Systems Research (RSR).
Consumers to Spend $525B at Kiosks in 2007

When it comes to paying for goods and services, consumers continue to take matters into their own hands

Gift Cards that Give Back

Uncommon Loyalty

Chockstone's SingleSwipe Ties Loyalty Programs to Customer Credit, Debit Cards

Work Smarter

New Loyalty Strategies

Pinehurst Resort Adds Agilysys Golf, Spa Management Software to PMS Suite

Customer's Emotions Linked to Positive Restaurant Profits

Self-Service Success

Report Reveals Loyalty Program Best Practices

Consumers to Spend $525B at Kiosks in 2007