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bartaco Debuts Revamped Catering
HT caught up with Lindsay Crasnick, bartaco’s Director of Digital Experience + Product, to discuss the the brand’s revamped catering program. -
Friendly’s Adds Guest Feedback Program
To measure and act on the guest experience, Friendly’s has leveraged Ovation’s real-time chat, surveys, reporting, and AI-powered recovery systems to connect with guests and improve operations.