Arizona-based retreat has offered guests white-glove service for more than a century, but in a post-COVID world, the resort realized it was time to improve the guest experience and staff efficiency at the same time with new tech rollouts.
Demonstrations of upcoming, cloud-native enCaption5 will showcase new efficiencies and powerful enhancements for closed and open captioning, transcription, and translation.
Hotels have just seven months to comply with AHLA’s 5-Star Promise; Having a contract in place with a panic button provider may tip the scales in your favor.
Through cloud technology, automation, and interoperability, businesses in the hospitality industry are optimizing customer experiences and boosting brand loyalty.
With app touchpoints now the center of user interaction with any brand, it’s crucial to optimize your marketing efforts to ensure you’re reaching a broad, diverse range of audiences.
The future of revenue management will be one of total revenue optimization, where every area of the hotel is taken into account in order to maximize a potential return on each guest.
Other new features include enhanced marketing campaign functionality and expanded options for surveys to further amplify the effectiveness of the data collection and strategic marketing platform from Zoox.
Caption by Hyatt Beale Street Memphis will introduce self-activated, responsibly designed guestrooms, distinct dining experiences, and tech-forward, vibrant social spaces.