WATCH: Dr. Bryan K. Williams on the Importance of Customer Engagement
Williams shared how truly engaging each customer can set your restaurant apart from those that simply transact business.
Dr. Bryan K. Williams delivered a thought-provoking keynote address at MURTEC Executive Summit that engaged and inspired attendees. In this excerpt from, Williams recounts a highly relatable learning experience on how truly engaging each customer can set your restaurant apart from those that simply transact business.
This is only a small excerpt of Williams' presentation. For more of the key learnings from MURTEC Executive Summit, check out these HT articles.