ARTICLES BY THIS AUTHOR
- 1/8/2024
Hotel Loyalty Programs: Strategies for Boosting Revenue and Enhancing Guest Experiences
By offering unique, tech-driven and personalized loyalty programs, hoteliers can increase RevPAR and occupancy, tap into ancillary revenue streams and stand out from the crowd. - 1/5/2024
Three Hotel Technology Challenges Operators Will Face in 2024
This year, hoteliers will be focused on integration hurdles, data security risks and striking a balance between personalization and privacy. - 1/5/2024
Navigating Sustainable Seas: The Transformative Impact of AI on the Cruise and Hospitality Industry
The cruise industry, with its high demand for efficiencies and concentrated experiences, stands as one of the subsectors most likely to benefit from AI. - 1/4/2024
AI's Impact on Hospitality in 2024: Transforming Guest Experiences, Boosting Efficiency, and Ensuring Safety
For an industry which is almost entirely concerned with people and the complex needs, behaviors, and risks which accompany them, AI could change everything. - 1/4/2024
Leveraging AI in Daily Hotel Operations Will Improve the Guest Experience
AI can help make the guest stay more pleasurable via content generation, personalization and sentiment analysis. - 1/3/2024
Fontainebleau Las Vegas Debuts Tiered, Cross-Resort Loyalty Program
Fontainebleau Rewards invites members into the inner circle of the Fontainebleau experience where they can earn exclusive benefits. - 1/2/2024
HTF 2023: Experts Discuss the Future of Loyalty
From changing the way guests view loyalty to rewards to how AI may impact the way loyalty programs are run, industry experts offer their opinion on the future of hospitality loyalty programs. - 12/20/2023
Revitalizing Hospitality: The Essential Role of Communication Technology to Redefine the Industry
Hotel companies should explore different communication technologies to find a solution that best fits their needs. The right fit can help foster team collaboration, which can lead to better delivery of hotel services and an enhanced guest experience. - 12/20/2023
Service Robots are Paving the Way for the Future of Hotels
As we stand on the precipice of a new era in hospitality, hotel leaders need to view the integration of robotics not as a mere operational upgrade but as a catalyst for real and measurable change. - 12/20/2023
Karisma Hotels & Resorts Goes All in on Personalization
Partnership with Salesforce and TELMEX will allow the resort company to access a continuous flow of information on guests, allowing staff to anticipate needs and provide personalized service.