ARTICLES BY THIS AUTHOR
- 12/18/2023
HTF 2023: HT Debuts Revamped 2024 Lodging Technology Study
Experts from Agilysys, Marigold and Tabit discuss what these new data points mean for the industry during the 2023 Hotel Technology Forum. - 12/12/2023
Hotel X Toronto Now Offers a Virtual Concierge
Life-size holographic platform allows guests to interact with remote staff members. - 12/12/2023
7 Strategies to Help Hoteliers Elevate the Onboarding Experience
By taking a strategic, insights-driven approach to training, CTOs can create a program that equips employees with the skills to succeed in their position both at the beginning and throughout their time at the hotel. - 12/12/2023
Why Phishing Attacks Target Hospitality—and What to Do About It
Hotels, restaurants, and other businesses in the hospitality industry need to reexamine the way they approach phishing if they want to keep their data safe from attackers. - 12/12/2023
Robots Offer One Solution to the Hospitality Labor Shortage
Robotic assistants can take care of repetitive, labor-intensive tasks which helps prevent workplace injuries among an overloaded and aging workforce. - 12/11/2023
The Future of Hotel Communication: Guest-Led Voice Assistants
Hotels can bridge the growing gap between guest expectations and staffing limitations with sophisticated modern voice technology. - 12/11/2023
How to Recruit, Retain Gen Z into the Hotel Workforce
Showcase the upward mobility hotel jobs offer, promote employee wellness programs and professional learning opportunities, and connect with students while they’re still in school. - 12/11/2023
Embracing the AI Revolution: How Hotels Can Elevate the Guest Experience
By harnessing AI efficiently, hotel marketers can improve and personalize the entire guest experience while enhancing the staff experience, reducing costs and boosting profit margins. - 12/8/2023
CASE STUDY: PoE Automated Shades Have Prominent Role in Hotel Marcel’s Sustainability Mission
As an added bonus, hotel sees significant labor savings within housekeeping department. - 12/6/2023
Will Hotels Fail the AI Tech Race?
OTAs are already launching generative AI solutions that are meant to draw customers in and make the booking process faster, easier and more enjoyable.