Scott Svenson, who co-founded MOD in 2008 with his wife Ally and has led the business for the past 15 years, will assume the role of Executive Chairperson.
Operators are planning to manage challenges with additional marketing technology, promotions, and loyalty programs, as well as investment in the back-of-house tech stack, and salary increases and recruitment.
Discover the pulse of the restaurant industry at HT’s webinar, October 25th at 11 am ET, as we unveil new research about the challenges and costs that brands face in their pursuit of operational excellence and unit expansion.
The SAP Emarsys Customer Loyalty Index 2023 reveals that US brand loyalty is falling fastest globally. Americans are saying no to handing over dollars and data without something in return.
New research from CrunchTime reveals market optimism but recognizes cost management, task completion, and employee training as imperatives to unit growth and operational excellence.
Consumers are cutting back on alcohol and other purchases, according to a Popmenu study. Restaurant labor costs surge, prompting more tech adoption to meet demand.
Near’s The Great Generational Shopping Divide report finds Gen Z, Millennials, Gen X, and Boomers all have distinctly different expectations from brands, shopping preferences and patterns, and outlooks for the future.