ARTICLES BY THIS AUTHOR
- 3/20/2024
How AI can help reduce employee stress while improving productivity and satisfaction
People are still the connective tissue that make QSRs operate smoothly, and that will remain true even as more AI-powered technologies are introduced in restaurants. QSRs need to invest in the latest technologies not so much to replace workers, but to attract them. - 3/18/2024
Payment Rails of Yesterday Aren’t Connected to the Future
Stored value systems and closed-loop payments emerge as a solution to circumvent hefty fees and encourage deeper customer loyalty through prepaid wallets. - 3/14/2024
At MURTEC 2024: How to Leverage Tech and AI to Increase AUV, Control Costs and Elevate Customer Experience
Denise Lee, a Sonic franchisee, and Madeleine Zook, a multi-unit restaurant franchisee, shared their best advice and led an interactive workshop to help other operators brainstorm on solutions. - 3/25/2024
How to Supercharge Your Hospitality Operations
Hoteliers with the right data can send the right message to the right guest through the right channels. They can gain a clear insight into their customers booking behavior and preferences in real time. - 3/7/2024
HT Announces Rising Star Award Winners
Sponsored by WWT Digital, three Rising Star in Restaurant Technology Awards were presented at MURTEC 2024. - 3/4/2024
At MURTEC 2024: John Peyton, CEO, Dine Brands Global
Here’s a preview of some of the educational sessions that will take place at MURTEC 2024 from March 11-13 in Las Vegas. - 2/28/2024
Wendy's Clarifies Surge Pricing Comment
VP states to NPR: "Wendy's will not implement surge pricing." - 2/28/2024
The State of Card Payments for the Hospitality Industry
Here are some avenues to revamp and invest in your payment suite, but also protect yourself – and your customers – from rising credit card fees. - 2/26/2024
Meet RTN’s MURTEC 2024 Ring of Fire Finalists
In its inaugural year, RTN’s Ring of Fire competition recognizes new tech from established brands.